I ordered an Outlander leather jacket from Alex Gear like the one Jamie Fraser wore. The designers had some difficulties but were able to finish and ship. Once I received the jacket, something just didn’t look right, so I compared jacket to picture. I figured it out! I notify Alex Gear crew, told them the problem and sent pictures. They apologized and offered to make a new jacket to rectify the mistakes at no extra cost. They also didn’t want the first jacket returned due to cost of shipping.
I received my new jacket today. I was blown away with it! It is an amazing jacket, fits perfectly and the style makes a definite statement.
Thank you Alex Gear Team, YOU ROCK!
I was a little leery at first as there weren't any pictures uploading at the time of my purchase, but I reached out to the team and asked if they had any on hand and they very generously sent me a great compilation of several of the finished jacket. I was sold! They were super quick to reply and very sweet and helpful, and I saw that same level of responsiveness after I made the purchase.
Time to order until delivery was super quick - I'm in Canada if that matters to anyone, but I confirmed my size with them on the 4th and it was delivered on the 23rd of the month! That's awesome for something that had to be manufactured and then delivered in that time frame. :)
I feel that it's well made, and has a nice liner. It's pretty screen accurate, though there are a couple little details that aren't quite right - the patch of the dogs is a bit lower on the back than Vi's jacket, and the studs on the back/shoulder part are a different shape than in canon. If those details were tweaked on subsequent manufacturing runs it would be perfect :) (And I'm pretty sure no one else would notice or care on a casual look - I'm just used to making my own costumes and obsessing over details!)
I do plan on using this for a cosplay and I'll be sure to give them a shout-out in any social media I happen to post. Thanks Alexgear!
Great price for a great Frozen Empire Ghostbusters jacket. They captured the details very well and it fits great. The company was quick to respond and made sure that I was a satisfied customer. Great purchase.
Customer service is fantastic. Very responsive team and very helpful.
The jacket is good decent quality for a cosplay jacket. It is some sort of corrected leather and the red portions are not due, but coated/painted red leather. I'd say it's about 85% show accurate. There's metal fasteners that are the wrong shape but that's not a big deal, I'd rather have metal than 3d printed plastics fastener or something.
The fit is okay for me. I bought an XL, and the shoulders fit but the middle is very loose on me. They do offer custom sizing so that is an option, but I didn't go with it this time.
Overall satisfied with the jacket and may take I. The waist on my own.
Looks and feels great! great materials and design. It fit like a glove!
Shipping took longer than expected, but excellent customer service assured me.
This coat looks great and feels great. That had great communication though out the whole process.
Really happy and satisfied with the quality of the leather and jacket!! TOP product!! The communication was very clear and easy and the product arrived very fast. I recommend 100%
I originally got the first version of this coat (the Mark 1, if you will) and it was decent but I wanted something a little closer to the movie. The newer version with the cotton material (Mark 2) is a huge leap forward and a coat i could wear every day. It feels amazing, so many pockets and one I would definitely recommend to all GB fans.
Now I have the same clothes as Bob Morley. Great to have it. Looks the same like he had Thank you.
I didn't find any problematic seams, I didn't see any protruding threads, the leather is very soft for the money and quite pleasant to the touch.
Maybe if they have better quality leather I'll order a different type of leather next time. In any case, I'm very happy with the product and it's very comfortable and warm for me.
People look at it and I'm pleased. It's nice to know that there's no tag with a fashionable brand, that I don't have to overpay for a name. I don't belong to the fan companies of any brand and I'm a little unique in such clothes for myself.
The order was completed quickly enough, delivered without problems. The price for the product is not expensive.
I highly recommend everyone to buy things from them! Thank you!
They made me a custom sized Jacket with no extra Charge. Great!
The look, feel, and fit is absolutely amazing! It was a perfect fit for my friend who is a Ghostbusters all time super fan!
Je suis ravi du travail des couturiers, ils ont fait un travail formidable pour créer cette veste du professionnel. Bravo à vous tous.
I purchased the Korea University jacket and was truly impressed by the outstanding quality and meticulous detail of my order. Beyond that, the customer service was exceptional—the team was incredibly helpful and genuinely friendly in all our communication. I highly recommend this company to anyone looking for beautiful, high-quality products and a wonderful buying experience."
Honestly, I was suspicious about this shop at first since I had never heard of it, but I am glad I took the risk of ordering. My jacket was made and shipped a little late but I was updated frequently and they even upgraded my shipping for me, the staff are so kind :). The jacket itself is amazing, lightweight but warm, real leather and beautifully made. I was worried it wouldn't fit me, because I am a bigger girl, but it fits perfectly with no weird tight spots. I am amazed!!
Jacket took a little longer to arrive than indicated but the customer service was exceptional and the team worked hard to get it here on time. Was well worth the wait. The quality and fit of the jacket is fantastic and accuracy to the screen used jackets is spot on and well detailed. For the money, I can’t recommend it enough. Added a black pistol belt to complete the look and all it needs now is a pocket gizmo. Highly recommend this to other Ghostbuster fans and cosplayers. Thanks Alexgear!
Would recommend if anyone who a fan of Leon it looks great and feels great
I got a custom fit order for myself and got the collar modified to look more accurate to the anime/manga. AlexGear delivered! It's wonderful and so nice! I got the velvet myself and it's very nice! Would reccomended and would buy from here again!
Love it! The detail and finish of the jacket is just amazing, will definitely be buying more jackets!
Ho acquistato la giacca di James Sunderland (Silent Hill2 2) e mi permetto di dire che è perfetta. Nei minimi dettagli, non manca nulla.
